Política de Privacidad

Effective Date: October 16, 2025
Last Updated: October 16, 2025

INTRODUCTION

NITROXTEC Industrial Machinery Compressed Air and Gas Solutions Industry Trade Co. Ltd., we are committed to protecting your privacy and respecting your personal data. This Privacy Policy explains how we collect, use, protect, and share information we receive from you when you interact with us through our website, LinkedIn campaigns, or other marketing channels.

1. INFORMATION WE COLLECT

We may collect the following types of information:

CONTACT INFORMATION:
• Name
• Email address
• Phone number
• Company name
• Job title
• Business address

BUSINESS INFORMATION:
• Industry sector
• Company size
• Geographic location
• Product and service requirements
• Technical specifications needed

INTERACTION DATA:
• Your inquiries and questions
• Quote requests
• Product interests
• Communication preferences
• Feedback and survey responses

TECHNICAL INFORMATION (when you visit our website):
• IP address
• Browser type and version
• Device information
• Pages visited
• Time and date of visits

2. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

COMMUNICATION & SERVICE:
• Responding to your inquiries and providing requested information
• Sending quotes and technical information about our products
• Processing orders and service requests
• Providing customer support and after-sales service

BUSINESS OPERATIONS:
• Improving our products and services
• Analyzing market needs and developing customized solutions
• Managing our business relationships
• Complying with legal obligations

MARKETING (with your consent):
• Sending marketing updates about new products and solutions
• Sharing industry insights and case studies
• Inviting you to events, webinars, or product demonstrations
• Conducting market research and surveys

3. LEGAL BASIS FOR PROCESSING

We process your personal data based on:

• Your consent (for marketing communications)
• Contractual necessity (to fulfill our services)
• Legitimate business interests (to improve our products and services)
• Legal obligations (compliance with applicable laws)

4. DATA SHARING AND DISCLOSURE

We do NOT sell, rent, or share your personal information with third parties for their marketing purposes.

We may share your information in the following circumstances:

SERVICE PROVIDERS:
• Trusted third-party service providers who assist us in operating our business (such as hosting, email services, and CRM platforms)
• These providers are contractually obligated to protect your data

LEGAL REQUIREMENTS:
• When required by law or legal process
• To protect our rights, property, or safety
• In connection with business transfers or mergers

WITH YOUR CONSENT:
• Any other disclosure with your explicit permission

5. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, loss, alteration, or disclosure, including:

• Encryption of sensitive data
• Access controls and authentication
• Regular security assessments
• Employee training on data protection
• Secure data storage systems

6. YOUR RIGHTS

You have the following rights regarding your personal data:

ACCESS: Request a copy of your personal data we hold
CORRECTION: Request correction of inaccurate or incomplete data
DELETION: Request deletion of your personal data
RESTRICTION: Request restriction of processing your data
OBJECTION: Object to processing of your data for marketing purposes
PORTABILITY: Request transfer of your data to another organization
WITHDRAW CONSENT: Withdraw your consent at any time (for consent-based processing)

To exercise any of these rights, please contact us using the information below.

7. DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When we no longer need your data, we will securely delete or anonymize it.

Typical retention periods:
• Marketing leads: 3 years from last interaction
• Customer data: Duration of business relationship + 7 years
• Website analytics: 26 months

8. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

9. THIRD-PARTY LINKS

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

11. CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or through direct communication.

13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

NITROXTEC Industrial Machinery Compressed Air and Gas Solutions Industry Trade Co. Ltd.

Address: İkitelli OSB Trios, 2023 B Blok No:73
Başakşehir – İstanbul – TURKEY

Email: info@nitroxtec.com

Phone: +90 212 544 42 61
WhatsApp: +90 536 348 04 69

Website: www.nitroxtec.com

14. SUPERVISORY AUTHORITY

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.

This Privacy Policy was last updated on October 16, 2025.